The Wild Tame Privacy Policy

Thanks for visiting Wild Tame on the web. This page explains what personal information we collect about visitors to our website, and how we use it. By continuing to use our website you are consenting to sharing your data and our use of it in line with the details below.  

This policy also outlines our client data management policy for data that is not related to our website. This includes, for example, how we manage text, images, audio, video or other assets created, shared, managed or otherwise handled as a part of our work as a creative agency.

Our website

Our website address is: https://wildta.me

What personal data we collect through our website and why we collect it

Google analytics, Facebook (including Instagram) and Twitter

We use Google analytics to provide us with anonymized information related to who is using our website and how they are using it. You can choose to opt out of this by installing Google’s Opt-out plugin. We also use cookies from third-party vendors such as FaceBook and Twitter to enable you to more easily share our content. These cookies also serve to track your activity across websites – data that is collected by these third party sites to customize your user experience (including the serving of ads).  To learn more about your options to stop such tracking by Facebook, please visit their help page. You can learn more about Twitter’s management of your data at https://twitter.com/en/privacy. To stop cross-site tracking altogether, consider using a browser that offers the blocking of cross-site tracking, such as Apple’s Safari.

Comments

Comments are disabled, but if somehow visitors leave comments on this site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, which is highly unlikely, but we like to future-proof our policy, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

It almost goes without saying that by submitting information via our contact form, your data is shared with us. In addition to the text that you manually enter into the contact form, the site will collect your IP address and may collect additional information about you, such as the browser that you are using. 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page (unlikely, but you might), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in (which, if you are not a member of the Wild Tame team, is unlikely), we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Firewall

Our website has a third-party firewall installed that monitors site activity for suspicious activity to protect both our users and ourselves. To do this, it collects IP addresses, and determines locations based on these. It may also use cookies to allow or block access by specific users. 

Who we share your data with

As a matter of course, we do not share your data with anyone outside of Wild Tame Co., Ltd. However, in the event of a data breach or other exceptional circumstances we may be compelled to share user data with the authorities or our data security insurance providers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We may also retain indefinitely data obtained via third party providers such as Google Analytics, Facebook or Twitter through the dashboards that these companies provide, or exported reports.  

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service, or our firewall service.

Your contact information

We only collect your contact information if you specifically choose to share it with us via our contact form or email. 

Additional information

How we protect your data

We strive to keep our website secure and up to date through the use of automatic updates and security features such as a firewall and anti-spam filter, and the use of two-factor authentification to protect our server. We adhere to password best practices, and minimize the number of people with access to our systems. 

What data breach procedures we have in place

We actively monitor for potential data breaches through the use of multiple monitoring systems that will alert us to suspicious activity and enable us to swiftly lock our systems down. In the event of a data breach in which it is identified that personal information has leaked, we will contact identified affected individuals or companies within 36 hours.  

What third parties we receive data from

Google, Facebook (including Instagram), Twitter, Automattic (makers of WordPress).

What automated decision making and/or profiling we do with user data

None

For any inquries related to our privacy policy including management of your data, please get in touch via our contact page.

Project data management

If we have the happy opportunity to work with you on your creative communications project, it is likely that you will need to share confidential information with us related to your business.

We take the protection of our clients’ information very seriously and have invested in enterprise-grade data management solutions. These enable us to securely store your data during and after projects and share it with our team members located both in our Tokyo office and in remote locations, for the purpose of delivering the project.

All files at rest are encrypted using 256-bit Advanced Encryption Standard. We use SSL/TLS to protect data in transit between our local machines and our remote data storage service.

Your files are stored locally in two locations in Tokyo, Japan, and also saved remotely using a highly-rated enterprise-grade secure online data storage solution.

The sharing of files is tightly controlled, and Wild Tame employees receive regular training on the importance of data security.

For projects involving video, we store your video files for a minimum of one year, and by default always provide our clients with a copy of the raw material.