Thanks for visiting Wild Tame on the web. This page explains what personal information we collect about visitors to our website, and how we use it. By continuing to use our website you are consenting to sharing your data and our use of it in line with the details below.
This policy also outlines our client data management policy for data that is not related to our website. This includes, for example, how we manage text, images, audio, video or other assets created, shared, managed or otherwise handled as a part of our work as a creative agency.
Our website address is: https://wildta.me.
What personal data we collect through our website and why we collect it
Google analytics, Facebook (including Instagram) and Twitter
When visitors leave comments on this site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, which is unlikely, but we like to future-proof our policy, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
It almost goes without saying that by submitting information via our contact form, your data is shared with us. In addition to the text that you manually enter into the contact form, the site will collect your IP address and may collect additional information about you, such as the browser that you are using.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page (unlikely, but you might), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in (which if you are not a member of the Wild Tame team is unlikely), we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
As a matter of course, we do not share your data with anyone outside of Wild Tame Co., Ltd. However, in the event of a data breach or other exceptional circumstances we may be compelled to share user data with the authorities or our data security insurance providers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We may also retain indefinately data obtained via third party providers such as Google Analytics, Facebook or Twitter through the dashboards that these companies provide, or exported reports.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service, or our firewall service.
Your contact information
We only collect your contact information if you specifically choose to share it with us via our contact form or email.
How we protect your data
We strive to keep our website secure and up to date through the use of automatic updates and security features such as a firewall and anti-spam filter, and the use of two-factor authentification to protect our server. We adhere to password best practices, and minimize the number of people with access to our systems.
What data breach procedures we have in place
We actively monitor for potential data breaches through the use of multiple monitoring systems that will alert us to suspicious activity and enable us to swiftly lock our systems down. In the event of a data breach in which it is identified that personal information has leaked, we will contact identified affected individuals or companies within 36 hours.
What third parties we receive data from
Google, Facebook (including Instagram), Twitter, Automattic (makers of WordPress).
What automated decision making and/or profiling we do with user data
Please get in touch via our contact page, linked below.
Project data management
If we have the happy opportunity to work with you on your creative communications project, it is likely that you will need to share confidential information with us related to your business.
We take the protection of our clients’ information very seriously and have invested in enterprise-grade data management solutions. These enable us to securely store your data during and after projects and share it with our team members located both in our Tokyo office and in remote locations, for the purpose of delivering the project.
All files at rest are encrypted using 256-bit Advanced Encryption Standard. We use SSL/TLS to protect data in transit between our local machines and our remote data storage service.
Your files are stored locally in two locations in Tokyo, Japan, and also saved remotely using a highly-rated enterprise-grade secure online data storage solution.
The sharing of files is tightly controlled, and Wild Tame employees receive regular training on the importance of data security.
For projects involving video, we store your video files for a minimum of one year, and by default always provide our clients with a copy of the raw material.